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The New Gold Standard 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz Carlton Hotel Company
Product Description: ... Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton ...more

Customer Reviews — Rating: 4 Date: 2009-06-01
Summary: An inside look at the Ritz-Carlton
Review: ... Even if you've never stayed at a luxurious Ritz-Carlton hotel, you are likely to know of the hospitality chain's sterling reputation. Few companies enjoy such powerful ...more

Customer Reviews — Rating: 5 Date: 2009-05-28
Summary: Good Job
Review: ... Easy to use website. Processed, shipped and received in a timely manner. And the books were in PERFECT condition. Thanks so much for making my job easier. ...more

Customer Reviews — Rating: 2 Date: 2009-05-28
Summary: Great book to read before bed
Review: ... This book is VERY redundant and boring. I felt like I was reading a textbook, not a book about a well run business. This book takes a very disembodied, dehumanized ...more

Customer Reviews — Rating: 5 Date: 2009-02-13
Summary: A great book about how a great hotel does things that make you say, "Wow!"
Review: ... It seems like everyone who's ever stayed at a Ritz Carlton has a story to tell. I guess we just tell them to each other because this is the first book I've ever ...more

Customer Reviews — Rating: 4 Date: 2009-02-12
Summary: Casebook for Services Management Class
Review: ... Although it is a bit of an infomercial for Ritz Carlton,this book has good material for any service manager and is used for a services management class in the MBA ...more


Green to Gold How Smart Companies Use Environmental Strategy to Innovate Create Value and Build Competitive Advantage
Product Description: ... From the Publishers Weekly review: "Two experts from Yale tackle the business wake-up-call du jour-environmental responsibility-from every angle in this thorough, ...more

Customer Reviews — Rating: 4 Date: 2009-04-28
Summary: Earth Day Meets Pay Day
Review: ... Yes, money makes the world go 'round. Money can also help make it go green. That's the striking core message of this 2006 business tome, which spotlights the cause ...more

Customer Reviews — Rating: 5 Date: 2009-03-16
Summary: GREAT
Review: ... The item is wonderful!I'm reading ! I hope that Amazon could arrange more serials of products afford to international dilivery! ....Like chocholate,mobile phone..... ...more

Customer Reviews — Rating: 2 Date: 2009-03-13
Summary: not what you think
Review: ... If you want to read this book for ways HOW to transform your company to become green, then I don't think this is the book you should get. Most of the book is about ...more

Customer Reviews — Rating: 4 Date: 2009-02-27
Summary: Eco-Advantage as a competitive differentiator
Review: ... Sometimes the cares of life, pursuit of wealth and desire for other things can inadvertently divert our attention from the critically important issue of global ...more

Customer Reviews — Rating: 5 Date: 2009-02-19
Summary: Food for Your Executive Mindset
Review: ... I LOVE Green to Gold. Not because I'm a crunchy-granola type baby boomer (and, yes, I am). Not because I admit to having a personal passion for sustainability, ...more


Thousand Pieces of Gold Bluestreak
Product Description: ... A reissue of the classic biographical novel that has sold more than 200,000 copies Lalu Nathoy’s father calls his thirteen-year-old daughter his treasure, his ...more

Customer Reviews — Rating: 5 Date: 2009-06-06
Summary: Good read
Review: ... I had to read this book for class and ended up really enjoying it. I would recommend this book for anyone looking for a novel to read. ...more

Customer Reviews — Rating: 5 Date: 2009-03-25
Summary: 1000 pieces
Review: ... The book was pretty good. I mostly bought it because I needed it for school. but it was not a horrible read. ...more

Customer Reviews — Rating: 4 Date: 2008-12-21
Summary: Thousand pieces hits the gold
Review: ... This was one of my favorite movies but it left me wanting more. I wanted to find out what actually happened to "Polly" after she and Charley left the mining camp, ...more

Customer Reviews — Rating: 5 Date: 2007-08-04
Summary: A great book.
Review: ... Every author has their way of writing a book. I won't criticize like how other reader's have on here. My judgement is that we are entitled to our oppinion. Having ...more

Customer Reviews — Rating: 4 Date: 2007-07-08
Summary: a beautiful story of love and self-discovery
Review: ... _Thousand Pieces of Gold_ is the biography of Lalu, a young Chinese girl sold by her father, eventually arriving in America where she is first bought by a saloon ...more


The Gold Standard Building a World Class Team
Product Description: ... Says Coach K: "In all forms of leadership, whether you are a coach, a CEO, or a parent, there are four words that, when said, can bring out the best in your team, ...more

Customer Reviews — Rating: 5 Date: 2009-06-03
Summary: The inner story...
Review: ... This book by Coach Krzyzewski is a very good read about Basketball and the Olympics. But, it was the inner story that I found fascinating. There is a short episode ...more

Customer Reviews — Rating: 5 Date: 2009-05-03
Summary: Interesting and informative!
Review: ... As a basketball fan, I found this book to be an interesting, in-depth look at the 2008 gold-winning Olympic basketball team...the team that brought honor back to ...more

Customer Reviews — Rating: 4 Date: 2009-05-01
Summary: I liked It and Here's Why..
Review: ... I like the book. As a corporate director of human resources, I am continually looking at various books for business and leadership advice. More often than not, ...more

Customer Reviews — Rating: 3 Date: 2009-04-25
Summary: Mezzo-mezzo
Review: ... The Gold Standard: Building a World-Class Team is self-indulgent at times, but is essentially a well-told story of Team USA's quest for gold in basketball at the ...more

Customer Reviews — Rating: 2 Date: 2009-04-15
Summary: may be if you are a serious basketball fan
Review: ... This is as someone said a self-congratulatory expose about the 2008 USA Olympic basketball team with team dynamic tidbits thrown in. Nothing new and nothing in ...more


Little Gold Book of YES Attitude How to Find Build and Keep a YES Attitude for a Lifetime of SUCCESS Jeffrey Gitomer s Little Books
Product Description: ... Every business winner has one thing in common: a YES! Attitude that's powerful enough to help them achieve the impossible! You say you weren't born with a YES! ...more

Customer Reviews — Rating: 2 Date: 2009-03-03
Summary: Not that great
Review: ... Well I was expecting something more powerfull, but it seems to me the same to much bla bla bla and not that much of an order to develope a truth Yes actitude. It's ...more

Customer Reviews — Rating: 5 Date: 2009-02-19
Summary: A Masterpiece!
Review: ... I love the layout, design, and feel of this book. It's a piece of art. The words inside are a bonus! Awesome piece of work-must have in your personal development ...more

Customer Reviews — Rating: 1 Date: 2009-02-18
Summary: reading this book can create a drug problem
Review: ... reading this book can create a drug problem, as making your self say yes all the time has issues in itself, it all starts with yes ill go to the party and yes ill ...more

Customer Reviews — Rating: 5 Date: 2009-02-17
Summary: YES! Attitude
Review: ... Jeffrey Gitomer's book is exactly as promised. It is easy to read, packed with ways to implement and develop a YES! Atitude, and fun. It's inspirational. The bonus ...more

Customer Reviews — Rating: 5 Date: 2009-01-28
Summary: Eye Opener!
Review: ... I am on my third time through this book, and I am sure that I will need to review it many more. It's not that it's hard to comprehend, in fact there is very little ...more


Rich Dad s Advisors Guide to Investing In Gold and Silver Protect Your Financial Future
Product Description: ... "Throughout the ages, many things have been used as currency: livestock, grains, spices, shells, beads, and now paper. But only two things have ever been money ...more

Customer Reviews — Rating: 5 Date: 2009-06-25
Summary: Guide to Investing in Gold & Silver
Review: ... This is a great book explaining how our monetary system works and explains it in a way that is easy to follow and understand. I think the title is a little misleading ...more

Customer Reviews — Rating: 5 Date: 2009-06-19
Summary: Outstanding introduction to gold and silver investing
Review: ... As a newcomer to the field of gold and silver investing, I found this to be an excellent starting point. There is a wealth of information here and it led me to ...more

Customer Reviews — Rating: 5 Date: 2009-06-12
Summary: clear guide to precious metals
Review: ... Of the five precious metals financial books that I have read to date, this book is clearly the most helpful. I found that the book provided me with sufficient knowledge ...more

Customer Reviews — Rating: 5 Date: 2009-05-24
Summary: Guide to Investing in Gold & Silver
Review: ... This is the book that really open the eyes of those who are really looking for financial security. Gold and Silver are always the winners through the history of ...more

Customer Reviews — Rating: 5 Date: 2009-05-17
Summary: Very informative book!
Review: ... Much of what was written about gold and silver in this book is stuff any intermediate investor would already know.. but his analysis of the future of these investments ...more


Fool s Gold How the Bold Dream of a Small Tribe at J P Morgan Was Corrupted by Wall Street Greed and Unleashed a Catastrophe
Product Description: ... From award-winning Financial Times journalist Gillian Tett, who enraged Wall Street leaders with her newsbreaking warnings of a crisis more than a year ahead of ...more

Customer Reviews — Rating: 5 Date: 2009-07-04
Summary: Best Book on Derivatives so far
Review: ... On a 2008 tour to Greece, I asked a fellow tour member (a senior executive from the SEC) what derivatives were? He couldn't answer the question (which says a lot ...more

Customer Reviews — Rating: 5 Date: 2009-07-04
Summary: History of Derivatives
Review: ... I enjoyed this book in that it showed just as the title presented itself, A small tribe at JP Morgan and how it started the process. The book also showed how people ...more

Customer Reviews — Rating: 3 Date: 2009-06-30
Summary: Good insights but inadequate examples of derivative trades
Review: ... The complex story is well told and most revealing, but the varieties of derivatives are not illustrated and explained adequately. The assumption is that the reader ...more

Customer Reviews — Rating: 4 Date: 2009-06-27
Summary: High quality work
Review: ... Yes, Gillian Tett did it again. I agree with most critics on this book. It is a fine piece of writing on the problems of JP Morgan. Fast forward to 2009, James ...more

Customer Reviews — Rating: 4 Date: 2009-06-26
Summary: Great book about the people and equity products behind the crash
Review: ... This is an excellent book. It is well written and clearly explains the background behind the recently created stocks or equity products that exploded and are responsible ...more


The Gold Coast
Product Description: ... Along the wealthy North Shore of New York's Long Island, the once-affluent Wall Street attorney John Sutter meets Mafia kingpin Frank Bellarosa and finds himself ...more

Customer Reviews — Rating: 5 Date: 2009-06-28
Summary: The Gold Coast
Review: ... Another excellent novel by Nelson Demille. This story brings you to the edge of your chair most of the time with gut wrenching drama, some spicy sex, and dramatic ...more

Customer Reviews — Rating: 4 Date: 2009-06-23
Summary: very subtle
Review: ... This is a very subtle book. Told in the first person, DeMille's protagonist draws conclusions from what looks at first like very little evidence, but explanations ...more

Customer Reviews — Rating: 4 Date: 2009-06-05
Summary: Goood book
Review: ... I have just discovered this author. He is a little "wordy" but he is so witty and interesting that I don't mind. Long book but you will want to get back to it. ...more

Customer Reviews — Rating: 4 Date: 2009-05-31
Summary: Gold Coast
Review: ... Gold Coast is a gripping novel that keeps your interest. There is lots of suspense, and turn in events. Loved the book. It took me two weeks to recieve the book ...more

Customer Reviews — Rating: 5 Date: 2009-05-29
Summary: Brilliant
Review: ... One of my favorite novels of all time. He's a genius and a must read. ...more


Leadership Gold Lessons I ve Learned from a Lifetime of Leading
Product Description: ... Leadership Gold took leadership guru John C. Maxwell a lifetime to write, and it delivers his most valuable lessons from forty years of leading. A leader among ...more

Customer Reviews — Rating: 5 Date: 2009-05-19
Summary: Great Book: A Must Read For Everyone !
Review: ... I recently heard that John Maxwell's books are great! So, I picked up this latest book one of my mentors recommended to read. What I found as I continued to read ...more

Customer Reviews — Rating: 5 Date: 2009-02-17
Summary: Leadership Gold-John Maxwell
Review: ... A keen insight for a boss looking to gain respect and admiration from others.By treating others whith empathy and equal respect,a sound workplace is created. ...more

Customer Reviews — Rating: 5 Date: 2009-02-02
Summary: Great leaders are shaped and mentored - not born
Review: ... One of the enduring axioms of our time is the profound impact that good leadership can have on virtually any organization. However, contrary to clichés of the ...more

Customer Reviews — Rating: 5 Date: 2009-01-07
Summary: Great Book For Leadership
Review: ... This book provides an essential wisdom on day to day leadership. Actually this book is sort of a summary of many wisdom on his previous books. However, I enjoy ...more

Customer Reviews — Rating: 5 Date: 2008-10-24
Summary: Great leadership book
Review: ... I ordered this book as a gift as I have already read it. This a great book on leadership and life principles. I have read many other John Maxwell books and this ...more

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